FAQ

Frequently Asked Questions

When will my order ship?

All orders ship within 3 business days after purchase. You’ll receive a tracking number by email as soon as your order is on the way.

Exception:
90s Gift Boxes are custom curated and may take a little longer to prepare. Shipping time for gift boxes will be listed on the product page.

Do you accept returns or exchanges?

At this time, all sales are final and we do not accept returns or exchanges.
Please double-check item details, sizes, and descriptions before purchasing. If you have any questions about a product, feel free to message us before placing your order—we’re happy to help!

What if my item arrives damaged or incorrect?

If your order arrives damaged or you received the wrong item, please contact us within 2 days of delivery with photos of the issue. We’ll make it right as quickly as possible.

Where do you ship?

We currently ship within the United States. All orders are processed and shipped from New York. Shipping costs are calculated at checkout based on your location.

Can I change or cancel my order?

Because we process orders quickly, changes or cancellations can only be made within 12 hours of purchase. After that, the order may already be in production or packing.

How can I contact you?

You can reach us anytime through the contact form on our site or by emailing us at support@shopraisedbythe90s.com. We typically respond within 1 business day.

Are your items vintage or new?

Our shop celebrates all things 90s! Some items are vintage-inspired, while others are brand new creations with total throwback vibes. Each listing will specify details about the item.

Thanks for shopping and keeping the 90s alive 💿✨